Contact Support

We're here to help! Reach out to us through any of the channels below.

Email Us

Send us an email and we'll respond within 24 hours.

support@richybuy.com
Live Chat

Chat with our support team in real-time during business hours.

Mon–Fri, 8AM – 6PM
Social Media

Reach out to us on social media for quick enquiries.

@RichyBuy

Send Us a Message

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Frequently Asked
Response Time

We typically respond within 24 hours during business days. Urgent issues may be prioritised.

Before You Contact Us

Many common questions are answered in our FAQ section. Please check there first for instant answers.

Report an Emergency

If you're reporting a safety issue, fraud, or harassment, please include as much detail as possible including usernames, listing URLs, and screenshots.

Other Ways to Reach Us
Email support@richybuy.com
Twitter / X @RichyBuy
Instagram @RichyBuy