Privacy Policy

Last Updated: July 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RichyBuy platform.

1. Information We Collect

1.1 Personal Information You Provide
  • Account Information: Full name, email address, phone number, and password (encrypted)
  • Profile Information: Profile photo, location (state/LGA), and bio
  • KYC Documents: Government-issued ID, business documents, and selfie photos (for verification purposes only)
  • Listing Data: Item descriptions, photos, prices, and categories you post
  • Communication: Messages sent through our platform and responses to surveys
  • Payment Information: Payment card details are processed and stored by Paystack, not by RichyBuy
1.2 Information Collected Automatically
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent, search queries, and listing interactions
  • Location Data: Approximate location based on IP address
  • Cookies: We use cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: Create and manage your account, process listings, and facilitate communication between buyers and sellers
  • Verification: Verify your identity, validate KYC documents, and maintain platform trust
  • Improvement: Analyze usage patterns to improve our platform, features, and user experience
  • Communication: Send transactional emails (listing updates, messages, verification), promotional content (with consent), and support responses
  • Security: Detect and prevent fraudulent activity, abuse, and violations of our Terms
  • Legal Compliance: Comply with applicable laws, regulations, and legal requests

3. How We Share Your Information

We do not sell your personal information. We may share your data only in these circumstances:

  • With Your Consent: When you explicitly agree to share information with third parties
  • Service Providers: Trusted third parties who help us operate the platform (e.g., Paystack for payment processing, cloud hosting providers). These providers are contractually bound to protect your data
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity

4. Data Storage & Security

We implement robust security measures to protect your data:

  • Encryption: SSL/TLS encryption for all data in transit; passwords are hashed using bcrypt
  • Access Controls: Strict access controls limit employee access to personal data
  • Data Centers: Data is stored on secure servers with physical and network security
  • Retention: We retain your data for as long as your account is active. Upon account deletion, we retain data only as required by law

5. Cookies Policy

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for platform functionality (authentication, security)
  • Analytics Cookies: Help us understand how users interact with the platform
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

6. Your Rights

Under Nigerian data protection regulations (NDPR), you have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Restriction: Request restriction of processing your data
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for marketing purposes
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@richybuy.com.

7. Third-Party Services

Our platform integrates with third-party services:

  • Paystack: Payment processing ÔÇö see Paystack's privacy policy for how they handle payment data
  • Google & Facebook: Social login ÔÇö data shared is limited to what you authorize
  • Google Maps: Location services

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover that a minor has provided us with personal data, we will delete it immediately.

9. International Data Transfers

Your data may be processed on servers located outside Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We will notify users of material changes via email or platform notification.

11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices: