Creating an account is quick and free. Click the "Register" button at the top right corner of any page. Fill in your full name, email address, phone number, and create a secure password. After submitting, you'll receive a verification link via email ÔÇö click it to activate your account. You can then complete your profile and start buying or selling immediately.

Absolutely! Creating an account, browsing listings, and contacting sellers are completely free. We only charge for optional premium features like promoted listings and advertising packages.

First, check your spam or junk folder. If it's not there, log in and navigate to your profile settings where you can request a new verification email. Still having trouble? Contact our support team through the Contact page and we'll help you get verified.

Yes! We offer social login options. On the login page, click the "Google" or "Facebook" button to sign in with your existing social media account. This eliminates the need to remember another password.

Use the search bar at the top of every page to find items by keyword. You can also browse by category using the navigation menu, or apply filters like location, price range, condition, and listing type to narrow down results. Saved searches let you get notified when new matching listings are posted.

Click on any listing to view its details. You'll find a "Contact Seller" button that opens our built-in messaging system. You can also see the seller's phone number and WhatsApp contact if they've made it available. All communication stays within the platform for your safety.

RichyBuy supports multiple payment options. For in-person transactions, we recommend cash payment after inspecting the item. For online transactions, we integrate with Paystack, a secure Nigerian payment gateway that accepts bank transfers, debit/credit cards, and USSD. Always inspect items before completing payment.

Yes! Click the heart icon on any listing to add it to your favourites. You can view all your saved listings from your dashboard under "My Favourites". This makes it easy to compare items and come back to them later.

Once registered, go to your Seller Dashboard and click "Post Ad". Select the appropriate category, add clear photos of your item, write a compelling title and description, set your price, and provide your contact details. Review and publish ÔÇö your listing will be live instantly and visible to thousands of buyers.

You can upload up to 10 photos per listing. Make sure your photos are clear, well-lit, and show the item from multiple angles. The first photo you upload will be the primary image displayed in search results. High-quality photos significantly increase your chances of a quick sale.

Go to "My Listings" in your Seller Dashboard. You'll see all your active listings with options to edit, pause, delete, or mark as sold. You can update prices, descriptions, images, and contact information at any time.

Promoted listings appear at the top of search results and category pages, giving them maximum visibility. You can promote any active listing from your dashboard by selecting a promotion package. Promotions run for a set duration (7, 14, or 30 days) and are a cost-effective way to boost sales.

KYC (Know Your Customer) verification is a process where you submit valid identification documents to confirm your identity. It's required to become a verified seller on RichyBuy. Verified sellers earn a trust badge, appear higher in search results, and gain buyers' confidence ÔÇö leading to more sales.

Yes! Once you're a seller, you can set up your Business Store from your dashboard. Add your logo, banner, business description, working hours, and social media links. Your store will have a dedicated public page (e.g., richybuy.com/store/yourstore) where buyers can see all your listings in one place.

We employ multiple security measures: all users undergo email verification, sellers can complete KYC identity verification, our moderation team reviews reported listings and accounts, and we use SSL encryption to protect your data. We also provide safety guidelines and encourage users to report suspicious activity immediately.

Stop all communication with the user immediately. Use the "Report" feature on their listing or message to alert our moderation team. You can also contact support directly with details including the user's name, listing URL, and a description of the issue. We take all reports seriously and will investigate promptly.

Absolutely. We use industry-standard SSL/TLS encryption to secure data transmission. Your password is hashed and never stored in plain text. We never share your personal information with third parties without your consent. Review our Privacy Policy for detailed information about how we handle your data.

Listing items on RichyBuy is completely free. We only charge for optional premium services like promoted listings and advertising packages. There are no hidden fees or subscription charges for regular buyers and sellers.

For online payments, we accept bank transfers, debit cards, credit cards, and USSD through our Paystack integration. For in-person transactions, cash is the most common method. We recommend using secure payment methods and always getting a receipt.

Refunds are handled directly between buyers and sellers, as RichyBuy is a marketplace platform. We encourage both parties to communicate and resolve disputes amicably. If you're unable to reach a resolution, you can file a dispute through our support system and we'll mediate.